Accounts Receivable Specialist

Job Description

Accounts Receivable Specialist

Contract | 3 months with possible extension

Edmonton, AB | Onsite every day

Pay Rate: $28 - 30/hour

Job Overview

We are looking for a skilled Accounts Receivable Specialist to handle a portfolio of customer accounts, focusing primarily on collections and credit risk management.

This position requires proactive monitoring of account performance, effective management of collection activities, and the ability to resolve disputes while preserving strong customer relationships. The specialist will also maintain accurate records, track aging to minimize days sales outstanding (DSO), prepare comprehensive reports, and ensure compliance with internal policies and industry regulations.

Main responsibilities

• Manage and optimize credit insurance policies to ensure coverage aligns with risk management strategies.
• Collaborate with insurance providers to file and follow up on claims related to non-payment or defaults.
• Analyze credit risks and recommend additional credit insurance purchases for high-risk accounts.
• Communicate with credit insurers to monitor customers' financial status and adjust coverage accordingly.
• Evaluate customer credit profiles, determine credit limits, and suggest adjustments based on risk assessments.
• Leverage internal data and insurance reports to develop strategies that reduce financial exposure.
• Conduct collections efforts in a professional manner, maintaining strong customer relationships while meeting company goals.
• Resolve customer disputes and payment issues by working closely with relevant departments.
• Maintain and update accurate customer account records and documents.
• Follow up on overdue accounts using calls, emails, and formal communication to secure payments.
• Monitor accounts receivable aging, actively working to reduce DSO and improve timely collections.
• Prepare regular reports detailing receivables aging, payment patterns, and credit insurance activities.
• Document collection efforts, customer communication, and insurance claims thoroughly.
• Support monthly and quarterly financial close by providing relevant data and analysis.
• Ensure adherence to company credit policies, internal controls, and regulatory standards.

Qualifications

• Diploma or degree in Accounting, Finance, Business Administration, or related field preferred.
• At least 3 years of experience in accounts receivable, credit management, or collections, with a minimum of 1 year focused on credit insurance.
• Proficient in Microsoft Business Central and Microsoft Office Suite, particularly Excel.
• Solid knowledge of credit insurance products, including trade credit insurance and claims processing.
• Proven experience collaborating with credit insurance providers and managing insurance policies.

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