Claims Counsel - Professional Liability

Job Description

Claims Counsel

Our Canadian office is currently recruiting for a Claims Counsel. The Claims Counsel will perform customer service, claims and legal functions within all lines of commercial business, but with particular emphasis on General Liability Claims and Professional Liability claims. The incumbent will ensure timely disposition of mid‑size to large complex claims with the purpose of achieving timely resolution and cost‑effective settlements on behalf of DWF Claims Canada Ltd. and its clients, both international and domestic.

Responsibilities

• Investigate complex claims through adjusters and counsel with a focus primarily on Professional Liability and some Wrap up liability, and other liability claims


• Evaluate information on all types of claims and damages to determine the extent of exposure to the client and carrier


• Provide legal guidance on applicable insurance laws and regulations, coverage interpretation, policy wording, and claims resolution strategies


• Assess insurance claim coverage, liability, and quantum


• Effectively implement a litigation management programme on assigned files


• Set reserves within authority and make claim recommendations concerning reserve changes to the appropriate client(s), as well as documenting files with clear, well‑written file notes summarizing activities on each file

What will help you succeed in this role?

• A university degree or college diploma


• Minimum 5 to 8 combined years of experience in legal practice and insurance claims handling


• Completion of or pursuing the CIP designation is preferred


• Have or close to obtaining an Ontario Insurance Adjusters Licence, or equivalent from another province


• Commercial claims adjusting experience with knowledge of the Lloyd’s Market


• Ability to work independently and assimilate learning materials on many different subjects from various sources


• Strong oral and written communication skills as well as listening skills


• Committed team player with a preference to work in a collaborative setting


• Excellent negotiation skills with an aptitude for diplomacy


• Strong customer orientation to respond to and support customer needs


• Effective time management and organisation skills


• Bilingualism/ability to monitor and handle claims in French would also be considered an asset

What we offer

The salary range for this position is up to CA$130,000 per annum, dependent on years and relevance of individual experience.

At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well‑being programs.

Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support.

About DWF

DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.