Customer Service and Sales Support Representative

Job Description

<h3>Job Description</h3><p>Job Description<p><p>We are seeking a friendly, organized, and sales-savvy Customer Service and Sales Support Representative to join our team!<br><br>As our Customer and Sales Support Representative, you will be responsible for providing top-notch customer service, resolving customer inquiries, and supporting our sales team to drive revenue growth.<br><br></p><p>Core Responsibilities:</p><ul><li>Respond to customer inquiries via phone, email, and video chat</li><li>Resolve customer complaints and concerns in a timely and professional manner</li><li>Provide product information and solutions to customers</li><li>Support the sales team with lead generation, data entry, and sales research</li><li>Identify and escalate potential sales opportunities to the sales team</li><li>Collaborate with internal teams to resolve customer issues and improve processes</li></ul><p>Requirements:</p><ul><li>Must be eligible to work in Canada</li><li>1+ year of customer service and sales support experience</li><li>Excellent communication, problem-solving, and interpersonal skills</li><li>Ability to work in a fast-paced environment and prioritize tasks effectively</li><li>Strong computer skills</li><li>Proficiency in Zoom </li><li>Ability to work collaboratively in a team environment</li><li>Full- time position available </li></ul><p>Why Join Us: </p><ul><li>Competitive Wage </li><li>Remote Work Advantage</li><li>Residual Income, Bonus Pay </li><li>Extended Health Insurance </li><li>Flexible Schedule </li></ul><p>Language requirement: English <br><br></p><p>If you&#39;re a customer-focused and sales-driven professional looking for a new challenge, please submit your application. Let&#39;s deliver exceptional customer experiences and drive sales growth together!</p><p><strong><br /></strong></p><p><strong>Have Questions? Please email <span >vanessaprioriao@gmail.com</span></strong></p></p></p>