Director of Operations

Job Description

<p><p><b>Company Description</b></p><p>Milton Youth Soccer Club (MYSC), incorporated in 1988, is a non-profit volunteer organization dedicated to providing quality soccer programs for children and adults in Milton. With over 4,500 players participating each year in house-league, development, and competitive teams, Milton Magic FC supports players from U4 to U18+. The club's mission is to promote and develop soccer within the community and to help individuals build their character through mental, physical, social, and leadership opportunities.</p><p>Over the past year, our club has experienced remarkable growth and transformation, strengthening our programs, expanding our reach, and building a culture that prioritizes player development, community engagement, and operational excellence. As we continue this upward momentum, we are seeking an experienced and motivated Director of Operations to join our leadership team and help drive the next stage of our journey.</p><p><b>Role Description</b></p><p>The Operational Director will report to the Executive Board and assist in delivering operational efficiency of the recreational programs and compliance within the organization. The Operational Director will be accountable for developing, implementing, monitoring and adapting the indoor and outdoor recreational programs. This role will work closely with the Director of Soccer, Management, Marketing, Finance, and office staff to inspire and demonstrate a passion for continuous program improvement. As a key member of the leadership team, this role will be responsible for shaping the future of the club by supporting the Technical Staff in implementing innovative training programs, fostering a positive coaching culture, and identifying and nurturing talented players. Recognized for their expertise in office management, including event management, signage and administration, the leader will provide professional guidance in alignment with Milton Magic FC’s strategic goals.</p><h3>Responsibilities</h3><p>The Operations Director is a key leadership role responsible for overseeing the day-to-day operations of Milton Magic FC (MMFC). This role ensures the smooth execution of programs, events, and internal processes while supporting strategic initiatives in marketing, partnerships, and community engagement. The ideal candidate is a dynamic, organized, and people-focused professional with a passion for youth sports and community development. This role will report directly to the MMFC Executive Board and submit regular operational reports.</p><h3>Club Operations and Administration</h3><ul><li>Oversee field bookings, facility maintenance, and equipment inventory.</li><li>Manage club calendars, registration platforms (e.g., TeamSnap) and compliance documentation.</li><li>Coordinate logistics for practices, games, tournaments, and events.</li><li>Ensure compliance with Ontario Soccer policies and insurance protocols.</li><li>Provide monthly reports to the Director of Soccer on the recreational program to meet the reporting requirements of the Club’s Board of Directors.</li><li>Work with the Director of Soccer and Technical Leadership to effectively manage budgets.</li><li>Complete all required online courses as required for compliance with league and club standards.</li></ul><h3>Program and Event Management</h3><ul><li>Support delivery of all soccer programs (recreational, competitive, camps, etc.).</li><li>Plan and execute tryouts, community events, and meetings.</li><li>Develop and manage master schedules in collaboration with technical staff.</li></ul><h3>Financial Oversight</h3><ul><li>Assist in developing and monitoring annual budgets and program costs.</li><li>Track invoices, payments, and fundraising initiatives.</li><li>Support Grant Consultant with gathering information for grant applications and reporting.</li></ul><h3>People & Volunteer Management</h3><ul><li>Hire, train, and evaluate staff and volunteers.</li><li>Foster a positive and collaborative work environment.</li><li>Maintain volunteer databases and track contributions.</li></ul><h3>Marketing & Promotions</h3><ul><li>Develop and implement strategic marketing campaigns for programs and League 1 games.</li><li>Work collaboratively with our external Marketing team to manage the club’s brand, website, and promotional materials.</li><li>Build relationships with local media and corporate partners.</li></ul><h3>Community Engagement</h3><ul><li>Foster positive relationships with parents, players, coaches and the Board of Directors.</li><li>Promote the club’s values and mission within the soccer community.</li><li>Collaborates with the community to enhance the visibility of the Club brand and promote awareness of our diverse range of programs.</li></ul><h3>Qualifications</h3><ul><li>Bachelor’s degree (preferred).</li><li>5+ years in sports administration, nonprofit management, or related field.</li><li>2–3 years of experience managing staff or volunteers.</li><li>Positive self-starter with strong work ethic and a desire to build a career in amateur sports.</li><li>Strong business and financial acumen.</li><li>Strong organizational, communication, and leadership skills.</li><li>Proficiency in Microsoft Office and registration software.</li><li>Ability to work flexible hours, including evenings and weekends.</li><li>Strong leadership and interpersonal skills to effectively manage staff and volunteers.</li><li>Excellent organizational and time management abilities.</li><li>Clean and valid Criminal Record Check.</li><li>Demonstrate a commitment to continuous program improvement and role modelling leadership and club values.</li><li>Proven background as a professional, respectful, resourceful leader with a strong work ethic.</li><li>Works collaboratively with peers, office staff and other stakeholders and seeks to inspire and motivate others to reach their potential.</li></ul><p>Job Type: Full-time</p><p>Pay: $65,000.00-$75,000.00 per year</p><p>Benefits:</p><ul><li>Dental care</li><li>Extended health care</li><li>Life insurance</li><li>Work Location: In person</li></ul></p>
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