Manager, GRM Policy Office

Job Description

Manager, GRM Policy Office

Accelerate Her Future® is seeking a dedicated Manager, Quality Assurance and Testing to serve as a key contributor to our Global Risk Management (GRM) team. This role focuses on ensuring the effectiveness of risk oversight and compliance testing across the organization, supporting regulatory priorities and business objectives.

Responsibilities

• Test and assess the effectiveness, consistency and alignment of risk oversight performed by Risk Management (Second Line).


• Apply a risk‑based approach to develop an annual plan emphasizing key portfolios and regulatory priorities, while adapting to evolving business needs.


• Lead or participate in regulatory compliance testing projects, maintaining up‑to‑date knowledge of regulatory changes and emerging risks.


• Design and execute compliance testing to evaluate controls against legal, regulatory and internal policy requirements.


• Manage end‑to‑end testing execution, including scope definition, workpaper review, communication of control weaknesses and delivery of actionable recommendations.


• Analyze and report findings, ensuring root causes are identified and that corrective actions are validated for sustainability.


• Identify trends or gaps and propose improvements to enhance business line controls.


• Conduct specific compliance‑related projects or investigations of moderate to high complexity, ensuring proper planning and documentation.


• Develop testing strategies using enterprise‑wide data sources to prioritize high‑risk areas and close identified gaps.


• Collaborate closely with GRM business lines, technical teams, data analytics, operations, audit, regulators and other stakeholders to ensure accurate and meaningful reporting.


• Assist in updating policies to reflect regulatory requirements and address control gaps.


• Provide independent second‑line challenge through thematic reviews, identifying management blind spots and strengthening accountability.


• Promote transparent communication and collaboration on governance, compliance and audit matters.


• Prepare regular and ad‑hoc reports for executive management and directors, delivering insights into risk opportunities.

Skills & Qualifications

• University degree in Business, Economics, Accounting, Statistics or related discipline.


• Minimum 3+ years of compliance, audit or regulatory exam support experience, with at least 2+ years involving testing or audit.


• Strong understanding of risk and controls, specifically controls testing methodology and related tools.


• Sound knowledge of banking and/or risk management practices, regulatory environment and financial services marketplace.


• Excellent verbal and written communication skills, with experience interacting with senior executives.


• Proficient in project management, able to manage multiple initiatives simultaneously.


• Highly motivated, results‑focused, organized, and positive “can‑do” attitude.


• Advanced analytical skills, capable of reviewing, interpreting and synthesizing data to drive investigations.


• Proficiency with Microsoft Office (Excel, PowerPoint) and data repositories.


• Ability to remain calm and focused under competing priorities.


• Common business English and Spanish (Nice to have).

Benefits

• Inclusive and collaborative work environment that values curiosity, ownership and pragmatic creativity.


• Career development through diverse opportunities and internal training.


• Competitive rewards package: base salary, performance bonus, pension matching, profit sharing, paid vacation, personal and sick days, medical, vision and dental benefits.

Location

Toronto, Ontario, Canada