Member Services Representative
Miles Employment Group
Vancouver
Job Description
Member Services Representative - Contract
Join Our Professional Association client as a Member Services Representative for a contract role that starts asap through until the end of December with a potential extension into 2026
Location: Vancouver West Side
Hours: 9am-5pm Monday – Friday
Contract Starts: Asap – End of December possible extension into 2026
Pay: $26.00 per hour plus vacation pay
Are you passionate about delivering exceptional service and creating meaningful member experiences? Do you enjoy connecting with people, solving problems, and being part of a team that values collaboration and professionalism? If so, we'd love to have you join our team
Our Professional Services Client is dedicated to supporting and advancing their members, professionals who make a difference in their field every day. As a Member Services Representative, you'll be the friendly voice and helpful contact who ensures our members receive timely, accurate, and professional support.
What You'll Do
- Serve as the first point of contact for members, primarily over the phone, and also via email and in person.
- Provide information and assistance related to membership, Professional Development Program registration, event ticketing, and retail sales.
- Ensure all member interactions are handled efficiently, accurately, and with exceptional and professional service.
- Collaborate closely with team members to maintain smooth and responsive front-line operations.
- General Administrative Assistant duties
- You're enthusiastic, personable, and committed to outstanding customer service.
- You are adaptable, flexible and pro-active and have strong administrate skills
- You thrive on solving problems and ensuring members feel valued and supported.
- You communicate clearly and professionally — both verbally and in writing.
- You enjoy being part of a collaborative, purpose-driven team.
- Minimum 2 years of experience in a customer service or office environment.
- Proficiency in Microsoft Office programs (Word, Excel, Outlook).
- Proven administrative and data entry skills and excellent attention to detail.
- Excellent command of the English language, both spoken and written.
- Be part of a respected professional association that makes a positive impact in its industry.
- Work in a supportive, collaborative environment that values respect, integrity, and teamwork.
- Gain opportunities for professional growth and development.
- Contribute to a meaningful mission — supporting members who advance professional excellence every day.
Apply today and help our client continue delivering exceptional value to their members
How to Apply
Ready to start your career as a Member Services Representative at Miles Employment Group?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Miles Employment Group in Vancouver.
Is this a remote position?▼
This appears to be an on-site role in Vancouver.
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What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.
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