Service Advisor

Job Description

<h3>Job Description</h3><p>Job Description<p><p></p><p><strong>About Us:</strong></p><p>Lloydminster Toyota is a proud part of the Border City community, committed to delivering exceptional customer service and automotive excellence. As a growing dealership, we&#39;re looking to add an enthusiastic and customer-focused Service Advisor to our team.</p><p><strong>Position Summary:</strong></p><p>As a Service Advisor, you’ll be the key liaison between our customers and the service department. You’ll provide clear communication, schedule appointments, recommend maintenance, and ensure each customer leaves with a positive impression of their service experience. This is a fast-paced, customer-driven role that requires professionalism, accuracy, and a passion for delivering great results.</p><p><strong>Key Responsibilities:</strong></p><p>Greet customers and assist with service inquiries and appointments</p><p>Clearly explain vehicle issues and recommended maintenance or repairs</p><p>Provide accurate cost estimates and timelines</p><p>Coordinate with technicians to ensure timely service delivery</p><p>Communicate updates to customers throughout the service process</p><p>Build strong relationships and ensure customer satisfaction</p><p>Process repair orders, payments, and warranty claims</p><p>Maintain a clean and organized service desk</p><p><strong>Qualifications:</strong></p><p>Previous experience in a service advisor or automotive customer service role preferred</p><p>Strong communication and interpersonal skills</p><p>Ability to manage multiple tasks and work in a fast-paced environment</p><p>Detail-oriented with strong organizational skills</p><p>Familiarity with automotive systems and terminology an asset</p><p>Valid driver’s license required</p><p><strong>What We Offer:</strong></p><p>Competitive salary with performance-based incentives</p><p>Full benefits package after probationary period</p><p>Ongoing training and professional development</p><p>Supportive, team-oriented environment</p><p>Opportunity to grow within an established dealership</p><p><strong>How to Apply:</strong></p><p>Please submit your resume and a brief cover letter to <span >sdawson@lloydtoyota.com</span> with the subject line: Service Advisor Application – Lloydminster Toyota. We thank all applicants for their interest, however only those selected for an interview will be contacted.</p><p></p><p><em></em></p></p></p>